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Frequently Asked Questions
 


Q. What is GPS / GSM based tracking?
The MicroTrax hardware is equipped with GSM and GPS devices. The GPS locates the vehicle through GPS Satellites and the GSM network communicates the information from the vehicle to MICROTRAX Security Control Centre.

 

Q. What is the functionality of a panic button?
If you are in an emergency situation, a single press of the panic button will alert our operations team and control center. We will track you where you are and effectively use our law enforcement network to assist you in every possible way.

Q. If my vehicle is not in GSM coverage area, can MicroTrax still locate me?
MicroTrax keeps storing the location information even when you are in the non GSM area. As soon as your vehicle enters the GSM coverage area, the MicroTrax system communicates the internally stored location information to the control center. Therefore we always have an eye on you!

Q. Can MicroTrax help my company save money?
Yes it can. WebTrax (web application) produces various comprehensive reports, such as vehicle usage report, trip reports, zone deviation report, fleet report and driver behavior report, which can help an organization manage its fleet cost effectively.

Q. What is Geo-fencing?
Geo-fencing is the demarcation of geographical boundaries, which can help you prevent your vehicle from entering a no-go zone, or notify you when it leaves a particular city or a specified zone.

Q. What is the purpose of password protection?
Password protection allows no one but you to either acquire location information or to give instructions to our control center agents that are available round the clock.

 

 

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